Refund and Return Policy
We appreciate you choosing Enlighten Aromas to create your self-care moments. We are here to help troubleshoot your purchase concerns.
To be eligible for a return, please ensure:
- The product was purchased in the last 15 days
- The product is in its original packaging
- The product isn't used or damaged
To start the return process:
- Email us at firstname.lastname@example.org. Once your email is received and your return is accepted you will be provided with a return label to send us back the products.
- Once the products have been delivered to us, your refund will be processed.
- This process can take up to 7-14 business days. If you have not received your refund in 14 business days, please send us an email to email@example.com.
- Shipping charges incurred in connection with the return of a product are non-refundable and are the responsibility of the customer.
- Only regular price items can be refunded.
- Sale and promotional items cannot be refunded.
- eBooks and digital materials are final sale and cannot be returned.
If you have any questions about our Refund and Return Policy, please contact us at firstname.lastname@example.org.